Privacy Policy

1. Introduction

15 OÜ ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

This policy applies to all information collected through our website (https://15ou.com), services, and any related services, sales, marketing, or events (collectively, the "Services").

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Request information about our services
• Fill out a contact form
• Subscribe to our newsletter
• Participate in activities on our website
• Contact us directly

The personal information we may collect includes:

• Name and contact information (email address, phone number, postal address)
• Company information
• Professional information
• Payment information (processed securely through third-party payment processors)
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• Log data (IP address, browser type, operating system)
• Usage data (pages visited, time spent on pages, click data)
• Device information
• Location data (general geographic location based on IP address)

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our use of cookies, please refer to our Cookie Policy.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our services
• Processing and completing transactions
• Communicating with you about our services
• Responding to your inquiries and providing customer support
• Sending marketing communications (with your consent)
• Improving our services and developing new features
• Analyzing usage patterns and trends
• Ensuring security and preventing fraud
• Complying with legal obligations

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: Where you have given clear consent for us to process specific personal data
• Contract: Where processing is necessary for the performance of a contract with you
• Legal obligation: Where processing is necessary for compliance with legal obligations
• Legitimate interests: Where processing is necessary for our legitimate business interests

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

5.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, provided they agree to keep information confidential.

5.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5.3 Legal Requirements

We may disclose your information when required by law or to protect our rights, property, or safety.

5.4 Consent

We may share your information with your explicit consent for specific purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection
• Incident response procedures

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors considered in determining retention periods include:

• The nature and sensitivity of the information
• Legal and regulatory requirements
• The purposes for which we collected the information
• Our legitimate business interests

8. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have the following rights regarding your personal data:

• Right of access: You can request information about the personal data we hold about you
• Right to rectification: You can request correction of inaccurate personal data
• Right to erasure: You can request deletion of your personal data
• Right to restrict processing: You can request limitation of processing
• Right to data portability: You can request transfer of your data
• Right to object: You can object to processing of your personal data
• Right to withdraw consent: You can withdraw consent at any time

To exercise these rights, please contact us using the information provided in Section 12.

9. International Data Transfers

As we operate internationally, your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws through:

• Adequacy decisions by the European Commission
• Standard contractual clauses
• Other appropriate safeguards as required by law

10. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. Data Protection Officer

For matters related to data protection and privacy, you can contact our Data Protection Officer at:

Email: [email protected]

14. Supervisory Authority

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the relevant supervisory authority. In Estonia, this is the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon).